Losing an important document like your NBI Clearance certificate can be stressful, especially when you need it urgently for a job application, visa, or other official requirement.
Don’t worry—you don’t need to panic. Getting a replacement is a straightforward process, but it’s important to know the correct steps to take. This guide will explain exactly what to do if you’ve lost your NBI clearance.
The First Thing to Know: You Cannot Get a “Reprint”
It’s important to understand that the NBI does not issue reprints or duplicate copies of lost clearance certificates. The official process to get a new certificate is to apply for a renewal.
The exact steps you’ll take depend on one crucial piece of information: whether you still have a copy of your old NBI ID Number.
Scenario A: You Still Have Your NBI ID Number
This is the best-case scenario. If you have a photocopy, a picture on your phone, or even just a written record of the NBI ID Number from your lost certificate, the process is much faster and easier.
Step 1: Try to Use the NBI Quick Renewal Service
Your first step should be to check if you are eligible for the most convenient renewal option.
- Go to the official NBI Clearance website (
clearance.nbi.gov.ph). - Select the “Quick Renewal” feature.
- Enter your old NBI ID Number.
- If your last clearance was issued after October 2016 and you have no changes to your personal data, you may be eligible to have a new clearance delivered to your door with no personal appearance needed.
For a complete walkthrough, see our Step-by-Step Guide to NBI Quick Renewal
Step 2: If Not Eligible, Proceed with Standard Renewal
If the Quick Renewal system gives you an error or if you need to update your information, you must apply for a Standard Renewal. This process requires you to book an online appointment for a personal appearance.
Scenario B: You Lost Everything (No NBI ID Number)
If you do not have a copy of your old clearance and have no record of your NBI ID Number, you cannot use any of the renewal features on the NBI portal.
In this situation, you must apply for your NBI Clearance as if you are a first-time applicant.
This process involves:
- Registering a New Account on the NBI Portal, likely with a new email address.
- Completely Filling Out the online application form.
- Scheduling an Appointment at an NBI branch for biometrics capture.
- Paying the Fee and attending your appointment.
Frequently Asked Questions (FAQ)
No. The NBI does not require an Affidavit of Loss or a police report to process your renewal application. You simply need to follow the renewal procedures online.
Always use the newest, most recently issued NBI Clearance, as it has the most current validity date. Discard the old one.
Yes. Each NBI Clearance certificate that is issued is a unique document and will have its own distinct NBI ID number and date of issuance.
Conclusion
Losing your NBI Clearance certificate isn’t the end of the world. By determining whether you still have your old NBI ID Number, you can quickly identify the correct path to get a new one. The key is to act promptly and follow the official online process for either a Quick Renewal, a Standard Renewal, or a new application.
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