NBI Clearance Online Appointment 2024

This post will provide a comprehensive guide on how to apply for an NBI clearance online. It will walk you through the process of securing the online application form and offer accurate information to ensure a seamless and convenient experience. The NBI online registration is now widely used by thousands of applicants across the country. If you are new to the NBI online application? then website will offer a detailed, step-by-step guide.

Like any other online application, the NBI clearance requires you to fill in essential personal information such as your name, gender, address, and place of birth. We will also provide you with the link to NBI online registration below, where you can fill in the necessary information.

NBI Clearance Online Registration

To start this process, you need a personal email address or one you are officially using. If you don’t have one, it is essential to create an email account to initiate the process. The registration confirmation and billing/payment information will be sent to your email account.

1). Register your Email Address

Register an account using this link, https://clearance.nbi.gov.ph/. To do this, you need to enter your email address or one that exists.


2). Register as New Account

On the registration page, you will first be asked if you have a previously issued NBI clearance. As a new applicant, please check the “NO” box. Below, there are fields where you need to enter your personal information. Remember to fill in all the required fields and check the box. Select “Read and ACCEPT TERMS OF SERVICE” to confirm your agreement with their terms. Finally, click the “Sign Up” button to be directed to the next page.


An important reminder page will pop up after clicking the Sign Up box. You need to review the important information, such as your name and last name. If you want to know how to change your last name on an NBI clearance online, please refer to this page, your birth date, and your email address. Once confirmed, you can no longer revise the information. You need to click the YES box to proceed to the next page.

For applicants seeking to renew their clearance, please check the “YES” box. You will also be prompted to complete the necessary fields.

Yes Register NBI

After which, click “PROCEED” to be able to go to the next page.

3). NBI Clearance OTP

NBI clearance has implemented OTP for online applications. Once you click on ‘PROCEED,’ it will send an OTP to your registered mobile number or email ID, and it’s valid for only 5 minutes. You must enter it within 5 minutes; otherwise, it will expire. Below, we are providing samples of OTPs for you to check.

4). Applicant Information

On the Applicant Information page, you will be required to fill in the necessary fields, including “Applicant Information,” “Contact Details,” “Family Background,” and “Other Information.” Please remember to complete all the required fields. Once you have finished filling out the NBI online application form, click the “Save Information” button.

nbi clearance online

After clicking the “Save Information” button, you will be directed to a page displaying a summary of the Applicant Information. Please carefully review all the information presented. If you find any incorrect information, you can make edits by clicking the ‘EDIT’ button.

nbi clearance online application 2

After reviewing everything and double-checking all the information displayed on the screen to ensure its correctness, you can now click the ‘APPLY FOR CLEARANCE’ button.

What Are The Required Documents For NBI Clearance Application 

Valid identification cards are also required when applying for an NBI clearance online. Ensure that you have the necessary documents for the NBI clearance and at least one (1) valid identification card to present during your scheduled appointment. After clicking the ‘APPLY FOR CLEARANCE’ button, another window will prompt you to select an identification card from the list below:

  • NSO Authenticated Birth Certificate
  • Alien Certificate of Registration
  • PRC License
  • Philippine Health Insurance (PhilHealth)
  • School ID
  • Postal ID

Once you have finished selecting the valid identification card you will be using, click the “I AGREE” button to complete this page and proceed to the next step.

How To Schedule NBI Appointment In Any Branch

Scheduling an Appointment:

When you apply for your NBI Clearance online, the scheduling of www.nbi.gov.ph online appointment is a critical step to ensure a smooth process. You need to pick a date and choose a convenient NBI branch during the online application.

How to Schedule NBI

Choosing an Appointment Date:

When selecting an appointment date:

  • Check availability: Appointment slots are offered on a first-come, first-served basis.
  • Plan ahead: It’s advisable to choose a date that gives you ample time for any preceding requirements and doesn’t conflict with other commitments you may have.

Selecting an NBI Branch:

In selecting an NBI branch for your appointment:

  • Location: Choose a branch that is either close to your home or workplace for convenience.
  • Branch hours: Verify the operating hours of your selected branch to ensure it aligns with your availability.

After selecting the NBI branch, you can now choose an appointment schedule. Depending on the available slots, you can select the date and time you prefer for setting up the appointment schedule by clicking either the AM or PM button. Generally, appointments should be scheduled during office hours, from Monday to Friday

How To Make NBI Clearance Payment Online

After scheduling your NBI appointment, the screen will display a summary of the total payment due and your chosen schedule. Select a payment method from the available options, and you’ll be informed of the payment timeline. For payments via 7-Eleven or Bayad Center, follow the instructions in the pop-up window, which includes the payment amount and a transaction reference number. Note down the reference number for convenience. The window also provides details on the payment deadline.

Your NBI Clearance fee can be settled through the following channels:

  • Over-the-Counter Banking: Visit your bank to make a cash payment.
  • Online Banking: Use your bank’s online service to transfer the fee.
  • Mobile Wallet: Apps like GCash and PayMaya are accepted.
  • Bayad Center: A convenient in-person payment option.
  • MultiPay: Accessible for those with a MultiPay account.
  • ECPay: Available at ECPay partner outlets.
  • 7-Eleven: Pay via their CLiQQ kiosks located in stores.

Do note that an additional Php 25 service charge applies when using these e-payment services, though certain payment methods might incur extra fees.

Payment Transaction NBI

Payment Confirmation

Upon completion of your payment, you should:

  1. Receive a Confirmation: A reference number will be provided which serves as proof of your transaction.
  2. Verify Payment on the NBI Website: Log back into your NBI Clearance account to ensure your payment status updates to “paid”.

Keep your payment confirmation details safe as they are essential for your appointment and claiming your NBI Clearance.

Processing After Completing the NBI Clearance Online Registration

You can only process the remaining steps in securing the NBI clearance on the selected appointment schedule. Once you have completed filling in the NBI clearance online application and made the necessary payment, you are now ready to process the clearance at the preferred NBI branch following the chosen appointment schedule. Take note that you will not be entertained if you process the clearance not on the approved appointment schedule.

When proceeding to the chosen NBI branch during the appointment schedule, you need to bring along at least “Two (2) valid identification cards.” There is no need to print out the NBI clearance online application form; you only have to bring along your NBI clearance online reference number and NBI clearance online payment receipt.

Biometrics and Photo Capture Of NBI Clearance

During the appointment schedule at the preferred NBI branch, please inform the personnel of your appointment time. They will assist you with the next steps, such as fingerprint scanning or biometrics and photo capture. Also, please take note to observe the first-come, first-serve policy, with priority lanes for PWDs, senior citizens, and pregnant women.

Biometrics and Photo Capture


Within a few minutes, you can wait for the release of your NBI clearance. As long as you do not have a ‘Hit’ status, you can immediately secure the said clearance. In case you are looking for a DFA apostille online appointment, please refer to this post for a step-by-step guide.

NBI Clearance Most FAQ’s

How To Know If You Have A Record In NBI

Have you ever applied for NBI clearance, forgotten the record, or looked for the NBI record? Go to the official website of NBI and log in with your username and password. If you need to remember your credentials, call customer care umber 09204129999. The customer officer may ask you for details to check your record, and they will let you know if they have your record.

Sample Authorization Letter To Claim NBI Clearance

The NBI department allows to latter to claim the NBI clearance, but the person should be your relative or friend. Usually, if you change the job or planning for a vacation, you can use an authorization letter. Usually, an authorization letter helps you in financial settlements, appointments, or NBI clearance claims.

Does The NBI Clearance Branches Open On Saturday

Looking for an NBI office that is open during the weekend when you are busy throughout the week is natural. Generally, all most government offices are not available on weekends, but in rare cases, the NBI department will announce to open the offices on Saturday to handle the massive volume of applications.

Can I Get My NBI Clearance In Other Branch

Fortunately, the NBI department will allow you to get NBI clearance anywhere. Also, you can apply for an appointment at any branch office of NBI. If you want to change your branch office after making payment, you must contact your branch office to transfer the file to the required office. If you didn’t reach your previous branch, your application can’t be transferred to another office to get NBI clearance.

How To Check the Status Of the NBI Clearance Application

You can check the NBI clearance application status with your credentials. Go to the NBI official website and log in with your username and password. After this, find the “transactions” option in the Menu, where you can see your payment status and NBI clearance status.

How To Edit Information In NBI Online Application

Visit NBI official website and log into your account using your username and password. After this, find “MY INF” and click on it, where you can see your profile information. Update the information as expected and save all changes when your edit is completed. 

How To Get Another Copy Of NBI Clearance

If you close the browser window unexpectedly, or did you forget the reference to your NBI application? Don’t worry. You can see your reference number and take another copy of the NBI clearance. Log in to your account on the NBI portal and find the transactions, where you can see the list of transactions you have done for NBI clearance. On the right side corner of your account, click the “DETAILS” tab and re-print the application and other required information. 

How To Change Address In NBI Clearance

Before paying the fee for the NBI clearance, you can change the address. Also, you can change the payment details after payment by contacting the NBI branch office. However, you must present valid residency proof to the NBI office.

Where Is The AM And PM Button In NBI Clearance

You can see AM and PM buttons when scheduling an appointment on the NBI website. Select the date and time when you can see AM and PM buttons.

What To Bring When Claiming NBI Clearance

You must present identity, residency, and date of birth proofs to the NBI. Also, you must submit your education details, previous job information, etc.


As I’ve explained, the process for applying for an NBI Clearance online in the Philippines is comprehensive and straightforward. It includes steps like registration, scheduling appointments, making payments, and completing biometrics and photo capture. This guide is designed to assist you at each stage, ensuring that you have a smooth experience. If you need any further details or help, the website is a great resource to refer back to.