NBI Clearance Online Appointment 2023

This post will answer all your questions on “How to Apply for NBI Clearance Online”. It will guide you successfully in securing the NBI clearance online application form, providing accurate information to ensure that you obtain the clearance conveniently. The NBI online registration is now being used by thousands of applicants nationwide. If you are new to the NBI online application.

This website will give you the updated step-by-step guide. Like any other online application, the NBI clearance requires you to fill in essential personal information such as your name, gender, address, and place of birth. We will also provide you with the link to NBI online registration below, where you can fill in the necessary information.

NBI Clearance Online Registration

To start this process, you need a personal email address or one you are officially using. If you have none, it is essential to make an email account to start the process. The registration confirmation and billing/payment information will be sent to your email account.

1). Register your Email Address

Register an account using this link, https://clearance.nbi.gov.ph/. To do this, you need to enter your email address or one that exists.


2). Register as New Account

On the register page, you will first be asked if you have an old NBI clearance issued. Being a new applicant tick the “NO” box. Below are fields where you need to fill in your personal information. Remember to fill in all the required fields and tick the box. Tick on “Read and ACCEPT TERMS OF SERVICE” to confirm that you agree with their terms. And finally, click the “Sign Up” box where you will be directed to the next page.


An important reminder page will pop up after clicking the Sign Up box. You need to review the important information such as name and last name, and if you want to know how to change your last name in nbi clearance online, then refer to this page, birth date, and email address. Once confirmed, you can no longer revise the information. You need to click the YES box to navigate to the next page.

For old applicants who wish to renew their clearance, tick the “YES” box. You will also be prompted to fill in the required fields.

Yes Register NBI

After which, click “PROCEED” to be able to go to the next page.

3). NBI Clearance OTP

NBI clearance started using OTP for online applications. Once you click on PROCEED, then it will send OTP to your Registered mobile number or email id and it’s valid for only 5 mins. So you have to enter within 5mins. Otherwise, it will be expired. Below we are providing samples of OTP. You can check them.

4). Applicant Information

On the Applicant Information page, you will be required to fill in necessary fields such as “Applicant Information,” “Contact Details,” “Family background,” and “Other Information.” Again, remember to fill in all the required fields. Once finished filling in the NBI online application form, click the “Save Information” box.

nbi clearance online

Once the “Save Information” box is clicked, you will be prompted to the page where the summary of the Applicant Information is displayed. You need to double-check all the information being shown. If there is incorrect information, you will have the opportunity to edit by ticking the EDIT button.

nbi clearance online application 2

After reviewing everything and double check all the information displayed on the screen are correct, you can now click the “APPLY FOR CLEARANCE” button.

Required Documents For NBI Clearance Application 

Valid identification cards are also required during the NBI online application. Make sure to carry the required document for NBI clearance while applying online, and you have at least one (1) valid identification card that you are going to present during the scheduled appointment. After you are done clicking the APPLY FOR CLEARANCE button, another window will be displayed opting for you to select any of the available identification cards from the list below:

  • Passport
  • Voter’sVoter’s ID
  • Driver’sDriver’s License
  • Tax Identification Number (TIN) ID
  • Senior Citizen Card
  • SSS ID
  • Copy of Previous NBI Clearance
  • NSO Authenticated Birth Certificate
  • Alien Certificate of Registration
  • PRC License
  • Philippine Health Insurance (PhilHealth)
  • School ID
  • Postal ID

Once done with selecting which valid identification card you will be using, click the I AGREE the button to complete this page and proceed with the next step.

How To Schedule NBI Appointment In Any Branch

The first thing that needs to be done in setting up an NBI clearance appointment is choosing the NBI branch from where you wish to secure the clearance. Choosing the NBI clearance branch location nearest to you might be the most convenient option.

How to Schedule NBI


After choosing the NBI branch, you can now select an appointment schedule. Depending on the available slot, you can select the date and time you wish to set up the appointment schedule by ticking, of course, the AM or PM button. Generally, the appointment schedule should be set during office hours from Monday to Friday.

NBI Clearance Payment Transaction

At the right side of the same screen from where you set up an appointment schedule are the summary details of the total amount to be paid, along with the preferred appointment schedule. To complete this process, you need to choose the payment transaction by clicking the available options provided. You will also be notified of the payment schedule. 

Payment Transaction NBI

If your payment option is through 7-Eleven or any Bayad Center, another window will pop up for how to pay NBI clearance in 7/11. We provided info here, and about how much NBI clearance in gcash, refer to this. This will display the total amount to be paid, along with your transaction reference number. You can screen grab the reference number or write it down for a convenient process during the selected payment transaction. You will also be given information as to when the payment should be made.

Upon completing the payment transaction from the chosen option, you can check the status of your NBI clearance online application. If you are done with the payment, your status will be changed from PENDING to PAID.

Processing After Completing the NBI Clearance Online Registration

You can only process the remaining steps in securing the NBI clearance on the selected appointment schedule. Once you have completed filling in the NBI clearance online application and made the necessary payment, you are now ready to process the clearance on the preferred NBI branch following the chosen appointment schedule. Take note that you will not be entertained if you process the clearance is not on the approved appointment schedule.

When proceeding to the chosen NBI branch during the appointment schedule, you need to bring along at least Two (2) valid identification cards. There is no need to print out the NBI clearance online application form, and you only have to bring along your NBI clearance online reference number and NBI clearance online payment receipt.

Biometrics and Photo Capture Of NBI Clearance

During the appointment schedule at the preferred NBI branch, inform the personnel of your schedule. They will assist you with the next steps, like finger print scanning or biometrics and photo capture. And take note to observe the first come, first serve policy with priority lanes for PWD, senior citizens, and pregnant women.

Biometrics and Photo Capture


Within a few minutes, you can wait for the release of your NBI clearance. For as long as you do not have the Hit status, you can immediately secure the said clearance in case if you looking for dfa apostille online appointment then refer this post for step by step guide.

Most FAQ’s About NBI Clearance

What To Do When You Have the Hit Status?

An NBI clearance HIT status occurs when there are other applicants with the same information, requiring further verification before clearance release. This article explains the reason for the delay and assures a release within 10-15 days.

How To Know If You Have A Record In NBI

Have you ever applied for NBI clearance, forgotten the record, or looked for the NBI record? Go to the official website of NBI and log in with your username and password. If you need to remember your credentials, call customer care number 5238231. The customer officer may ask you for details to check your record, and they will let you know if they have your record.

How To Change Last Name In NBI Clearance Online

Usually, married women want to change their last name in the NBI application and record when they want to do a job or business. To deal with this issue, every woman must update the details on all identification documents and NBI clearance applications. NBI clearance application is the same for Married and unmarried women. However, if you want to change the last name for NBI clearance, you must present the Surname changed documents to the NBI department for further processing.

Sample Authorization Letter To Claim NBI Clearance

The NBI department allows to latter to claim the NBI clearance, but the person should be your relative or friend. Usually, if you change the job or planning for a vacation, you can use an authorization letter. Usually, an authorization letter helps you in financial settlements, appointments, or NBI clearance claims.

Does The NBI Clearance Branches Open On Saturday

Looking for an NBI office that is open during the weekend when you are busy throughout the week is natural. Generally, all most government offices are not available on weekends, but in rare cases, the NBI department will announce to open the offices on Saturday to handle the massive volume of applications.

Can I Get My NBI Clearance In Other Branch

Fortunately, the NBI department will allow you to get NBI clearance anywhere. Also, you can apply for an appointment at any branch office of NBI. If you want to change your branch office after making payment, you must contact your branch office to transfer the file to the required office. If you didn’t reach your previous branch, your application can’t be transferred to another office to get NBI clearance.

How To Check the Status Of the NBI Clearance Application

You can check the NBI clearance application status with your credentials. Go to the NBI official website and log in with your username and password. After this, find the “transactions” option in the Menu, where you can see your payment status and NBI clearance status.

How To Edit Information In NBI Online Application

Visit NBI official website and log into your account using your username and password. After this, find “MY INF” and click it, where you can see your profile information. Update the information as expected and save all changes when your edit is completed. 

How To Get Another Copy Of NBI Clearance

If you close the browser window unexpectedly, or did you forget the reference to your NBI application? Don’t worry. You can see your reference number and take another copy of the NBI clearance. Log in to your account on the NBI portal and find the transactions, where you can see the list of transactions you have done for NBI clearance. On the right side corner of your account, click the “DETAILS” tab and re-print the application and other required information. 

How To Change Address In NBI Clearance

Before paying the fee for the NBI clearance, you can change the address. Also, you can change the payment details after payment by contacting the NBI branch office. However, you must present valid residency proof to the NBI office.

Where Is The AM And PM Button In NBI Clearance

You can see AM and PM buttons when scheduling an appointment on the NBI website. Select the date and time when you can see AM and PM buttons.

What To Bring When Claiming NBI Clearance

You must present identity, residency, and date of birth proofs to the NBI. Also, you must submit your education details, previous job information, etc.