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How to Pay NBI Clearance Using Maya 

Paying for government services like the NBI Clearance has never been easier, and Maya (formerly PayMaya) is one of the most convenient options available. If you have a Maya account, you can settle your NBI payment in just a few taps right from your phone.

This guide provides a complete, up-to-date breakdown of the process to ensure your payment is fast, secure, and successful.

What You’ll Need Before You Start

Before you begin, make sure you have these three things ready to go:

  • A Fully Verified Maya Account: Your account must be upgraded to access all payment services.
  • Sufficient Maya Funds: You’ll need at least ₱155.00 to cover the total fee.
  • An NBI Application Reference Number: You must first register on the NBI website to get this crucial code. For more details, see our guide on where to find your NBI Application Reference Number.

How to Pay NBI with Maya: A Step-by-Step Guide

The modern payment process is integrated directly into the NBI website. Follow these simple steps.

Step 1: Get Your Reference Number on the NBI Portal

First, go to the official NBI Clearance website and log in or register. Fill out your personal information and schedule an appointment at your preferred NBI branch. When you proceed, you will be taken to the payment section where your unique Reference Number is generated.

Step 2: Select “Maya” on the NBI Payment Page

On the NBI payment page, you will see a list of payment options. Select “E-Wallet” and then choose “Maya” from the list of providers.

Step 3: Complete the Payment via the Maya Gateway

After selecting Maya, the NBI portal will redirect you to a secure Maya payment page.

  1. Enter your Maya-registered mobile number and password to log in.
  2. A screen will appear showing the merchant (NBI), the amount (₱155.00), and asking for your confirmation.
  3. Tap “Pay” or “Confirm” to authorize the transaction. You will receive a payment confirmation on the screen and via SMS.

Step 4: Verify Your “Paid” Status on the NBI Portal

Go back to the NBI Clearance website and log in to your account. Navigate to the “Transactions” page. Check the status of your application. It should now be updated from “Pending” to “Paid.” This can sometimes take a few minutes to reflect.

Troubleshooting Common Maya Payment Issues

My payment is complete, but the NBI status is still “Pending.” What should I do?

Don’t panic. First, check your Maya transaction history to confirm the money was deducted. There can sometimes be delays between Maya and the NBI portal. Wait for an hour. If it’s still pending, contact NBI support with a screenshot of your Maya receipt. Do not pay again.

The Maya payment page timed out. What do I do?

Simply go back to your NBI “Transactions” page on their website and click to pay again. A new payment request will be generated for the same reference number.

Conclusion

Using Maya is a fast, secure, and highly efficient way to pay for your NBI Clearance. By following this updated, step-by-step guide, you can complete your payment smoothly, getting you one step closer to your scheduled appointment.

About the author

Miguel Santos

I'm Miguel Santos. As a public service advocate, I'm dedicated to simplifying complex Philippine government processes. After navigating the challenges of securing my own documents and helping countless friends and family do the same, I created nbi-clearanceonline.com to provide the clear, accurate, and easy-to-follow guides I wish I'd had. My goal is to empower every Filipino with the knowledge to handle their government transactions with confidence.

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