How To

How to Pay for NBI Clearance: All Payment Methods Explained

You pay for your NBI clearance after you book your appointment and before you go to the branch. The NBI’s own guide names five ways to pay: GCash, Maya, online banking, 7-Eleven and Bayad Center. Whichever you choose, the portal gives you a reference number, and you use that number to pay.

The total is ₱155–₱160, which is ₱130 plus an e-payment charge that depends on the channel. Once the payment goes through, your transaction in the portal changes from Pending to Paid, and you’re ready for your visit.

ChannelHow you payHow soon it shows as PaidBest for
GCashCashless, in the appUsually fastAnyone with a verified GCash account
MayaCashless, in the appUsually fastAnyone with a verified Maya account
Online bankingCashless, bank app or websiteUsually fastPeople who’d rather pay from a bank account
7-ElevenCash at the counterCan take longer than e-walletsNo e-wallet or bank app; open 24/7
Bayad CenterCash at a Bayad outletCan take longer than e-walletsPaying in cash near home or work

We are not the NBI. This is an independent guide. Pay only with the reference number the NBI portal gives you, through the channels it lists. Never send money to a personal account or to anyone offering to “process” your clearance.

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How paying for your NBI clearance works

The first steps are the same whichever channel you choose:

  1. Finish your application. Log in at clearance.nbi.gov.ph, complete your details and click Apply for Clearance.
  2. Book your slot. Pick a branch, a date and an AM or PM slot.
  3. Choose how you’ll pay. The portal lists the payment options and shows the exact total, including the e-payment charge.
  4. Save your reference number. Take a screenshot straight away. It identifies your application when you pay and again at the branch.
  5. Pay. For GCash, Maya and online banking you complete the payment on your phone or computer. For 7-Eleven and Bayad Center you pay cash using the reference details.
  6. Check that it says Paid. Log back in and open Transactions. Keep your receipt or confirmation until you have your clearance.

Pay soon after you book. An unpaid application isn’t confirmed, and the slot you picked isn’t really yours until the payment goes through.

Which payment method should you use?

Your situationBest option
You want it done in two minutesGCash or Maya
You don’t use e-wallets but have online bankingOnline banking
You only have cash7-Eleven or Bayad Center
You’re paying late at nightAn e-wallet, or a 24-hour 7-Eleven
Someone else is paying for you7-Eleven or Bayad Center, using your reference number and the exact total
You’re renewing in the eGovPH appPay inside the app, which also takes Visa, Mastercard and ShopeePay
You’re a first-time jobseeker applying under RA 11261Nothing to pay; use the first-time jobseeker portal

The e-payment charge is the only thing that changes between channels, and it’s a small amount. If you want the full breakdown for renewals and delivery too, see how much an NBI clearance costs.

Paying with GCash or Maya

E-wallets are the quickest choice, because you can pay the moment you finish booking. Choose GCash or Maya on the payment step, then complete the payment in the app. Make sure the amount shown in the app matches the total the portal gave you.

Your e-wallet needs enough balance to cover the full total. For screen-by-screen steps, see how to pay for your NBI clearance with GCash or pay with Maya.

Paying through online banking

Choose online banking on the payment step and follow the prompts to your bank’s app or website. The portal shows which banks are available for your transaction. Once the bank confirms, save the confirmation screen or email as your proof of payment.

Paying in cash at 7-Eleven or Bayad Center

If you’d rather pay in cash, choose 7-Eleven or Bayad Center on the payment step. The portal gives you the reference details to present, and you pay the exact amount at the counter. Ask for the receipt and check that the reference number printed on it matches yours before you leave.

Cash payments can take longer to show as Paid than e-wallet payments, so don’t leave it for the night before your appointment. Here’s how to pay for your NBI clearance at 7-Eleven and how to pay through Bayad Center, step by step.

After you pay: check your status

Log in at clearance.nbi.gov.ph and open Transactions. Your application shows one of these:

StatusWhat it means
PaidYou’re done. Bring your reference number, proof of payment and two valid IDs to the branch
Pending, and you haven’t paid yetPay before your appointment using the reference number shown
Pending, but you already paidGive it time. If it’s still Pending the next working day, contact the channel you paid with first, with your receipt

Lost the reference number? It stays in your account. Here’s where to find your NBI reference number.

Payment problems and how to fix them

ProblemWhat to do
Money left your account, but the portal still says PendingKeep the receipt and wait until the next working day. Then contact your e-wallet, bank or payment center, and after that the NBI clearance helpdesk at (02) 8524-1277 or 0939 150 2880
You paid twice for the same reference numberContact the payment channel with both receipts. Don’t count on the NBI refunding the second payment
You typed the wrong reference number when payingContact the payment channel straight away with your receipt. The payment won’t show up on your application
You paid a different amountContact the payment channel. Always pay the exact total the portal shows
You can’t make your appointment after payingOnce it shows Paid, you have a 15-day grace period to visit the branch you chose

Don’t book and pay again while the first payment is still being checked. Paying twice is an easy way to lose money.

Paying for someone else, or from abroad

Someone else can pay for your application. Give them your reference number and the exact total, and they can pay in cash at 7-Eleven or Bayad Center. That’s handy for parents paying for their children, and for families in the Philippines helping a relative abroad.

If you’re abroad, a Philippine e-wallet or bank account is the easiest way to pay yourself. Renewing through eGovPH also accepts Visa and Mastercard; here’s how to renew your NBI clearance on eGovPH.

How to avoid payment scams

  • Start every payment from the NBI portal or a channel it lists, never from a link in a text message or a Facebook post.
  • Check the web address. The only official sites are clearance.nbi.gov.ph and firsttimejobseekers.nbi.gov.ph.
  • Never pay into a personal GCash, Maya or bank account. Real NBI payments go through a biller or payment gateway, never to a person.
  • Ignore anyone offering a faster slot for a fee. A standard application costs ₱155–₱160 in total.
  • Keep your OTPs to yourself. No NBI staff member will ever ask for them.

FAQs: paying for your NBI clearance

Can I pay at the NBI branch?

No. The fee is paid before your appointment through one of the channels in the portal. At the branch, you only show your reference number and proof of payment.

Which payment method is fastest?

GCash, Maya and online banking usually show as Paid fastest. Cash payments at 7-Eleven or Bayad Center can take longer, so pay those well before your appointment.

Can I pay with a credit card?

The regular NBI portal lists e-wallets, online banking, 7-Eleven and Bayad Center. If you’re renewing through the eGovPH app, you can pay with Visa or Mastercard there.

Can I pay with PayPal?

Not directly, because PayPal isn’t one of the NBI’s payment options. You can move PayPal funds into a Philippine e-wallet first and pay from there. Here’s how to pay for your NBI clearance with PayPal funds.

Do I need to print my receipt?

No. A screenshot of your payment confirmation is normally fine. If you paid in cash, keep the paper receipt.

I’m a first-time jobseeker. Do I need to pay?

Not if you qualify under RA 11261. You apply through the NBI’s first-time jobseeker portal and pay nothing. Here’s how to get the free NBI clearance for first-time jobseekers.

About the author

Miguel Santos

I'm Miguel Santos. As a public service advocate, I'm dedicated to simplifying complex Philippine government processes. After navigating the challenges of securing my own documents and helping countless friends and family do the same, I created nbi-clearanceonline.com to provide the clear, accurate, and easy-to-follow guides I wish I'd had. My goal is to empower every Filipino with the knowledge to handle their government transactions with confidence.

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