Looking for a convenient way to pay for your NBI clearance? Whether you need a new clearance or are renewing an existing one, good news: the National Bureau of Investigation (NBI) has streamlined its processes, offering several payment options.
Besides Bayad Centers and banks, NBI now authorizes 7-Eleven stores to collect clearance fees. After completing your NBI clearance application online, you’ll receive a Reference Number. You’ll need this number to pay the fee at an authorized payment center like 7-Eleven. Since 7-Eleven stores are widespread across the Philippines and often open 24/7, paying your NBI fee there is a very convenient and accessible option, especially if you prefer over-the-counter cash payments or don’t have easy access to banks.
If you’ve chosen 7-Eleven for payment but aren’t sure about the steps, this guide will walk you through it.
How to Pay NBI Clearance via 7-Eleven Cliqq Kiosk
After completing your online NBI application and getting your Reference Number, head to a 7-Eleven store to pay the fee. Follow these steps:
1). Find a 7-Eleven with a Cliqq Kiosk:
Make sure the 7-Eleven branch has a working Cliqq payment kiosk. This is the touch-screen machine used for various payments, including government fees like NBI clearance.
It’s wise to check if the kiosk is online and operational before you start. Sometimes machines can be temporarily offline.
2). Ask for Assistance (Optional, Recommended for First-Timers):
If you’re new to using the Cliqq kiosk or feel unsure, don’t hesitate to ask a 7-Eleven staff member for help. They can confirm if the machine is working correctly and guide you through the process.
3). Use the Cliqq Kiosk – Select Bills Payment:
On the kiosk’s touch screen, locate and tap the “Bills Payment” option.
This will take you to a screen showing various billers. Look for and select the “NBI” logo or option.
4). Enter Your Payment Details:
The kiosk will prompt you to enter the following information:
Reference Number: Enter the Reference Number you received from your NBI online application exactly.
Contact Number: Enter your mobile number.
Exact Amount: Enter the precise fee amount shown on your NBI application.
Crucially, double-check all the details you’ve entered, especially the Reference Number and amount. Incorrect information can lead to payment issues and delays. 7-Eleven cannot refund payments made with wrong details.
Follow the prompts (usually pressing “Next” after entering information). A confirmation screen will appear showing all the details. Verify everything one last time.
If you spot an error, use the “Back” button to return to the previous screen and correct it before confirming.
5). Print the Payment Slip:
Once you’ve verified that all information is correct, confirm the transaction.
The Cliqq kiosk will print a payment slip. Take this slip – it usually comes out from a slot near the bottom or side of the machine.
6). Pay at the Cashier:
- Take the printed payment slip to the 7-Eleven cashier.
- Present the slip and pay the exact amount indicated.
- Keep the official 7-Eleven receipt the cashier gives you. This is your proof of payment.
After Paying at 7-Eleven: What’s Next for Your NBI Clearance?
- Check Your NBI Account: Log back into your NBI online application account (where you got your reference number). Go to the “Transactions” or equivalent section.
- Status Update: The status of your payment should update from ‘Pending’ to ‘Paid‘. While 7-Eleven payments are processed quickly (often in near real-time), allow a short period (e.g., a few minutes up to an hour) for the NBI system to reflect the update.
- Keep Your Receipt Safe: Store the official 7-Eleven receipt securely. You will need to present this receipt as proof of payment when you go to your NBI appointment for biometrics capture and clearance release. Losing it can cause delays.
Paying Your NBI Fee at 7-Eleven: Convenient and Accessible
Using 7-Eleven’s Cliqq kiosk offers a straightforward and accessible way to pay your NBI clearance fee. With numerous stores, many open 24/7, it’s a popular and practical choice for many applicants. We hope this guide makes paying your NBI clearance fee at 7-Eleven easy and stress-free. If you still have questions, feel free to leave a comment below!
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