To pay for your NBI clearance through Bayad, choose Bayad Center as your payment option on clearance.nbi.gov.ph and note the reference number. Then pay in cash at any Bayad Center or Bayad partner outlet that takes NBI payments: say it’s a bills payment to the NBI, give your reference number as the account number, and pay the total, usually ₱155–₱160, plus any outlet fee.
You can also pay from your phone with the Bayad App. Either way, keep the receipt and check that your application changes to Paid. Payments at outlets sometimes post the next day, so don’t leave it until the morning of your appointment.
| Where | Bayad Centers and Bayad partner outlets nationwide, or the Bayad App |
| Biller | NBI (National Bureau of Investigation) |
| Account number | Your NBI reference number |
| Amount | The total the portal shows, usually ₱155–₱160, plus any outlet or app fee |
| How you pay | Cash at outlets; the app’s own payment options in the Bayad App |
| When it shows as Paid | Often the same day; the next day if the outlet’s system was offline |
| Bayad support | (02) 8672-5777 |
We are not the NBI or Bayad. This is an independent guide. Pay only at a Bayad Center, an official Bayad partner outlet or the Bayad App, using the reference number from clearance.nbi.gov.ph.
Jump to:
Before you pay: get your reference number
Bayad can only accept the payment if you have a reference number from the NBI portal, so start there:
- Log in at clearance.nbi.gov.ph, complete your details and click Apply for Clearance.
- Book a branch, a date and an AM or PM slot.
- Choose Bayad Center as your payment option.
- Screenshot the reference number and the total the portal shows.
Pay soon after you book, and always before your appointment. If you can’t find the number later, here’s where to find your NBI reference number.
How to pay at a Bayad Center or partner outlet
Bayad, which used to be called Bayad Center, has a huge network of outlets: its own branches plus partners such as some pawnshops, courier branches and supermarkets. Not every partner accepts every biller, so ask at the counter before you queue.
Step 1 — Say you’re paying a bill to the NBI
Tell the staff you’re making a bills payment for your NBI clearance. They’ll give you a payment slip, or type the details in for you.
Step 2 — Fill in the payment slip
The slip asks for the same few details at every outlet.
What to write on the slip
| Field | What to write |
|---|---|
| Biller or company | NBI (National Bureau of Investigation) |
| Account or reference number | Your NBI reference number, every character |
| Account name | Your full name, as on your NBI application |
| Amount | The exact total from the portal |
| Contact number | Your own mobile number |
The account number box is where most mistakes happen. Write the reference number from the portal, not the NBI ID number printed on an old clearance; here’s why the two numbers are different.
Step 3 — Pay in cash and check the receipt
Hand over the slip and the cash. Before you leave, check that the receipt shows the NBI as the biller, your reference number and the amount you paid.
Keep your receipt safe
Take a photo of the receipt at the counter and keep the paper until you have your clearance. If anything goes wrong with the payment, the receipt is what Bayad and the NBI will ask for.
How to pay with the Bayad App
The Bayad App is Bayad’s own app for paying bills from your phone. You need to register and verify an account first, which takes a valid government ID and a photo of yourself, and you must be at least 18.
Steps in the app
- Log in to the Bayad App and choose Pay Bills.
- Search for NBI and select it.
- Enter your NBI reference number in the account number field, and the exact total from the portal.
- Review the details, including the app’s convenience fee, and pay.
- Screenshot the confirmation.
Check before you confirm
Bayad’s terms say that once you submit a bills payment, you can’t dispute it, and the convenience fee isn’t refundable. Compare the reference number and amount with your screenshot from the portal before you tap pay. If NBI isn’t listed in the app, pay at an outlet instead.
How much you’ll pay through Bayad
The portal’s total, usually ₱155–₱160, is the ₱130 NBI fee plus an e-payment charge of about ₱25–₱30. Write that exact amount on the slip or enter it in the app.
Some outlets add a small service fee of their own, and the Bayad App adds a convenience fee that it shows before you pay. Ask at the counter if you’re not sure what you’ll be charged. For renewals with delivery and other cases, see how much an NBI clearance costs.
How long until it shows as Paid
When the outlet’s system is online, payments usually go through the same day. If the outlet is offline, they’re processed the next day. Log in at clearance.nbi.gov.ph and open Transactions to see when your application changes from Pending to Paid.
To be safe, pay at least a day before your appointment. Once your payment shows as Paid, you have a 15-day grace period to visit the branch you chose; see what to do if you miss your NBI appointment.
Bayad payment problems and how to fix them
It still says Pending the next working day
Check the receipt
Make sure the receipt shows the NBI, your correct reference number and the right amount. If the reference number is wrong, see the next problem.
Contact Bayad, then the NBI
Call Bayad on (02) 8672-5777, Monday to Friday, with your receipt ready. If Bayad confirms the payment went through, contact the NBI clearance helpdesk at (02) 8524-1277 or 0939 150 2880. Don’t pay again while the first payment is being checked.
You wrote the wrong reference number
The payment won’t reach your application. Report it to Bayad straight away with your receipt, and let the NBI helpdesk know too. If your appointment is close, you may need to pay again with the correct number while they trace the first payment.
The outlet won’t accept an NBI payment
Some partner outlets only take certain billers. Try a Bayad Center branch, or pay somewhere else that’s open late, such as a 7-Eleven store.
You’re paying for an online renewal
The NBI runs its online renewal with delivery together with a partner, iPay MyEG. If the payment details for your renewal mention MyEG rather than the NBI, follow exactly what the portal tells you. Our guide to renewing your NBI clearance online covers that process.
Bayad or another way to pay?
Bayad suits you if you want to pay in cash at an outlet near home or work. If you’d rather not queue at all, an e-wallet is quicker; for example, you can pay with Maya in a few minutes. Our guide to every NBI clearance payment method compares all the options.
FAQs: paying for your NBI clearance through Bayad
Yes. Choose Bayad Center as your payment option on the NBI portal, then pay in cash at a Bayad Center or partner outlet, or in the Bayad App, using your reference number.
NBI as the biller, your NBI reference number as the account number, your full name, the exact total from the portal and your mobile number.
The total the portal shows, usually ₱155–₱160. Some outlets add a small service fee, and the Bayad App adds a convenience fee.
Yes. Bayad Center rebranded to Bayad in 2021. Outlets and older guides may still use either name.
Usually the same day if the outlet’s system is online, or the next day if it’s offline. If it’s still Pending after that, contact Bayad with your receipt.
Some of them are Bayad partner outlets that take NBI payments. Ask at the counter first, because not every partner accepts every biller.
Add Comment